DALAMERGE — Shipping Policy
Customer Care

Shipping Policy

01 — Production

Crafting your order.

Kindly note that each outfit takes 6 working days for production. Please note that the majority of our fabrics are hand-dyed, a meticulous process that ensures the uniqueness of every piece.

02 — Timeframes

Delivery schedules.

Benin Shipping

Local

Takes 2 working days for delivery.

Interstate Shipping

Within Nigeria

Takes 3–5 working days for delivery.

International Shipping

Global

Takes 8–10 working days via DHL.

03 — Costs & Liability

Shipping details.

Shipping costs depend on location and will be generated at checkout.

Dalamerge is not responsible for custom duties, import taxes, or additional fees imposed by the destination country.

Once tracking details are provided, we are not liable for delays, lost, or stolen packages but can assist in contacting the courier service.

If a delivery is refused by the customer, return charges apply, and store credit will be issued minus the return and original shipping fees.

04 — Regional Notices

Please note specific regional policies.

01

United States

Kindly note that deliveries to the United States may be subject to additional customs duties, import taxes, or fees as determined by the destination country. These charges are not covered by Dalamerge and are the responsibility of the customer.

02

Saudi Arabia

Due to current logistics disruptions in the Middle East, additional shipping charges may apply to orders destined for Saudi Arabia. Any applicable balance will be communicated before shipment.

By shopping with us, you acknowledge and agree to these policies.

For further assistance, contact